Terms and Conditions Of Service

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Budget Cleaning (“we,” “us” or “our”), concerning your access to and use of the Indoor Farm Pro Shop website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use, which were created using Budget Cleaning terms and conditions generator. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site and you must discontinue use immediately.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

We may collect and use your personal data for any or all of the following purposes:

• Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
• Verifying your identity;
• Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
• Managing your relationship with us;
• Processing payment or credit transactions;
• Sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
• Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
• Any other purposes for which you have provided the information;
• Transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
• Any other incidental business purposes related to or in connection with the above.
• We may disclose your personal data:
  Where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

PRODUCTS

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

QUOTATIONS

We uses average room sizes, floor area and job specifications when calculating the Cleaning Fee. It is imperative that clients provide Budget Cleaning the correct floor area of the job site.

We reserves the right to amend the initial quotation, should the Client’s original requirements change. Differences in excess of 20% or more will be discussed with the Client prior to the start of the work.

We kindly request Client to provide the Cleaner or cleaning team with a clutter-free environment. If such environment does not exist, the Cleaner or team may not be able to fully complete the cleaning. Overtime rates shall apply if extension of cleaning Session is requested by Client.

FEES

Admin Fee and Security Deposit is payable to the Company upon commencement of first Cleaning Session. An introduction of a Cleaner shall be deemed to have taken place when Budget Cleaning & Housekeeping Svcs provides contact details to the Client or upon commencement of cleaning relating to a Cleaner and vice versa.

Admin Fee and Cleaning Fee may vary if there is a change in Client’s job specification, schedule or frequency of cleaning.

Admin Fee is not refundable and transferable. Admin Fee paid cannot be used to offset any outstanding Cleaning Fee.

Admin Fee is renewable upon expiration and/or when client has utilized all replacements in his/her account.

Security Deposit amount is applicable to all regular home and office clients. Amount payable is equivalent to one month’s cleaning fee. Final month cleaning charges to offset against the security deposit. Any excess will not be refunded. Security deposit is strictly not refunded in cash/cheque.

For Client’s convenience, all fees can be paid via Internet Banking, Interbank GIRO, PayNow, ATM Fund Transfer. Client shall inform Budget Cleaning & Housekeeping Svcs when payment is made.

Minimum contractual period for commercial and domestic regular cleaning clients is 3 (three) months. In an event of early termination, Admin Fee paid will be deemed void and security deposit will be forfeited.

A great deal of time and resources are put into recruiting and checking the background and experience of our Cleaners. By using our services, Client agrees not to solicit any past or present staff member introduced to you by the Company, for any cleaning-related services.

If a Cleaner is solicited to work for the Client with the intention of bypassing the company, the Client and Cleaner will be invoiced a one-off Introduction Fee of SGD$300.00. This amount is due in full, immediately upon employing or using the past / present staff member, regardless of whether the employment is continuous employment or on a contract basis. The Company reserves the right to pursue alternate methods of collection if the fee is not paid. To protect your privacy and well being, all of our Cleaners have also signed Confidentiality and Non-competition Agreement.

Budget Cleaning & Housekeeping Svcs will collect any outstanding monies owed to us. If as a result we have to use a debt collecting agency or through legal means to secure payment, Client agrees to pay any admin fees, court fees, legal costs or interests that will occur due to the result of non-payment of the outstanding bill.

Cleaning Equipments & Detergents

The Client shall provide all cleaning supplies, products and cleaning equipment required to carry out the service. The Client must ensure there is running water and electricity at the premises where the service takes place.

All cleaning equipment should be safe and in full working condition. Clients are required to brief their respective Cleaner the safe use of all cleaning equipments (eg. Vacuum Cleaners, washing machines, dryers, dish washers, etc.)

If the Client does not have necessary cleaning tools and the Client requests to purchase said items on their behalf, the Client understands that a service charge will be applied. The Client understands that the price he/she has been quoted is not for a “package deal” and does not include anything apart from cleaning.

Vacuum cleaner is not included in standard cleaning kit, Client is advised to buy  if one is preferred.

Clients shall call in 5 working days in advance to request for replenishments. Kindly noted delivery fee of $15.00 is applicable for orders less than SGD$50.00.

The Company reserve the rights to replace the size and brand of detergents supplied. Cleaning kit rates are subject to changes without any prior notice.

Delivery times of cleaning kits are available from Mon – Fri 10.00am – 4.00pm (excluding public holidays)

Cleaning supplies help list – https://budgetcleaning.com.sg/cleaningsupplies.php

WORKPLACE SAFETY & HEALTH POLICIES

Budget Cleaning recognizes our obligation to provide the safest possible working conditions for our cleaners and clients. All cleaners are expected to follow the policies set forth in this policy as a condition of employment. Our objective is a safety and health program that will reduce the number of injuries and illnesses to an absolute minimum, not merely in keeping with, but surpassing, the best experiences of businesses similar to ours. Our goal is zero accidents and injuries.

Clients are to brief and orientate their respective Cleaners the nearest exit and location of fire extinguisher in the event of fire or other emergencies. Clients are advised to have a First Aid Kit box and informed the Cleaner where to get it in the event of accidents.

Cleaners are not allowed to lean over balconies or out of windows. The use of high ladders on the job is strongly discouraged. Clients should provide extendable cleaning tools for cleaning of places beyond man’s height.

To prevent injuries and damage to properties, Cleaners have the right to rejects tasks of moving heavy furniture and electrical appliances more than 15kg.

Clients and Cleaners are advised not to use bleach as a cleaning agent.

To protect and safeguard our workers’ health and safety during the haze period, rescheduling and cancellation of cleaning session may be implemented based on the latest PSI and PM2.5 levels. Cleaners are advised to contact their respective offices/home clients directly if they feel unwell on their scheduled day of work. Things to do for clients: turn on the air-conditioning in the room where cleaner is doing work; remind cleaners to stay hydrated during their course of work; minimize or omit outdoor (backyard, balcony, car porch etc) work; minimise strenuous and repetitive work for elderly cleaners by allowing tasks rotation; institute indoor rest breaks.

Management and site supervisors will conduct periodic work site (upon Client’s approval) safety inspections when such need arises. Problems or violation of safe practices will be noted and necessary corrective action will be identified and taken.

Every effort is made to work safely and cautiously and we cannot assume liability for injury to others. In order to prevent safety hazards (tripping over buckets, wet floors, electrical cords, etc), we kindly request that Clients should keep children, pets and elderly out of the rooms that the Cleaner is cleaning. Client may return once the tasks are complete.

All Commercial Clients are required to have risk assessment done yearly. Home Cleaning Clients are welcome to request a free session of Risk Assessment.

LIABILITIES

Budget Cleaning & Housekeeping Svcs shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential), which may be suffered or incurred by the Client arising from or in any way connected with:

An existing damage to Client’s property in any form which cannot be cleaned with the industry standard cleaning methods.

For any damages caused by inappropriate cleaning detergents provided by the Client and/or any damages caused by the lack of appropriate cleaning equipment or equipments not in full working order.

While our Cleaners make every effort not to break items, accidents do happen. Identical replacement is always attempted but not guaranteed. For this specific reason, The Company requests all irreplaceable items (whether monetarily or sentimentally valuable) be stored away and/or not cleaned by the Cleaners.

Failure to carry out services as a result of factors that are beyond the Company’s control. (Acts of terrorism, severe weather conditions, inability to gain access to premises, lack of appropriate resources such as cleaning supplies, water and electricity etc).

Late arrival of Cleaner(s) at the site address. The Company strives to be on time but sometimes due to transport related and other problems which are beyond the Company’s control, the Cleaners may arrive with a delay or the Cleaning Appointment may be rescheduled.

Budget Cleaning & Housekeeping Svcs will not be liable for work not completed, or not completed to a good standard, if other people (contractors, repairmen, movers, etc) are present in the property when our Cleaners are working and carrying out the job.